DreamLifeUpdated 13 November 2026
1. Who is responsible?
DreamLife – New Beginnings is published by TVBC LLC. TVBC LLC is responsible for the processing described in this policy for the iOS app. For questions about your data, contact contact@playdreamlife.com.
This policy covers the iOS game and its support service. Visits to our marketing website are covered by a separate notice linked at the bottom of this page.
2. Progress and settings on your device
Your progress, saved lives, character names you enter and game preferences are stored locally on your device. The iOS app does not require a DreamLife account and does not automatically sync your progress to our servers.
If you export a save, a file is created at your request. You choose its location or recipient through the iOS interface. The file may contain character names and your progress: share it only with people you choose. Any device backups or copies managed by Apple or another service you select depend on their own settings.
3. In-app purchases and restoration
Apple processes payments. We use RevenueCat to verify purchases, unlock expansions, restore access rights and monitor sales. This involves purchased products, receipts or transaction references and dates, access entitlements and a user identifier generated by the purchase service.
The purchase service starts when the app opens to retrieve products and access rights, even if you do not make a purchase. It uses a randomly generated pseudonymous identifier cached on the device. We do not send your character name or email address to RevenueCat from the game.
Requests to this service also include technical information: iOS, app and SDK versions, device model and languages, store information when available, and an Apple-provided technical device identifier (IDFV) when available. This information is separate from the contents of your game save.
We do not receive your payment card number or Apple password. Restoring purchases restores access associated with those purchases; it does not by itself restore game progress.
4. When you contact support
If you contact us, we process your email address, message and any attachments you choose to send to understand and resolve your request. You may provide your game version, device model, a screenshot or a purchase reference useful for diagnosis.
Never send passwords, payment card numbers or information unrelated to your request. Only send a save file if it is needed for your request and you choose to share it.
5. Why do we use this information?
We use this information to operate the game and purchases you request, provide support, prevent errors or fraud and understand expansion sales. Where required by applicable law, processing is based on providing the service you request, our legitimate interests in its security and operation, or our legal obligations.
The game does not include targeted advertising or cross-app advertising tracking. We do not sell your personal data. RevenueCat sales reporting is separate from your game progress: details of your virtual life are not sent to RevenueCat for that analysis.
6. Service providers and data sharing
Access to information is limited to people handling your request and services needed to provide it: Apple for the store and payments, RevenueCat for purchase management, and our email service for support. Information may also be disclosed where legally required or to handle fraud or disputes.
These providers may process data in other countries, including the United States. RevenueCat processing and transfers are governed by its data processing terms; Apple describes its own practices in its privacy policy. Contact us with questions about these providers.
7. Retention and protection
Local progress remains on your device until it is deleted. Exported files and device backups are managed separately by you and the services you use.
Purchase information is retained for as long as needed to verify or restore your access, maintain transaction records and meet legal obligations or resolve disputes. Support correspondence is kept for as long as needed to handle and follow up your request, then deleted when no longer needed, subject to those same obligations.
We limit access to data according to the needs of these services. However, no storage or transmission method can guarantee absolute security.
8. Your choices and rights
To request access, correction or deletion of data we hold, email contact@playdreamlife.com with the subject “DreamLife Privacy”. Depending on your circumstances and applicable law, you may also request portability or restriction, object to processing and lodge a complaint with your country's data protection authority, including the CNIL in France.
Explain your request and provide only the information needed to locate your support correspondence or purchases. We may request additional details to verify that the request concerns your data. Do not send identity documents or passwords in your first message.
To remove the local copy of your progress, you can delete the app and its data through iOS. This may permanently erase your game: export it first if you want to keep it. Exported files and device backups must be managed separately. Deleting the app does not erase Apple's purchase records or initiate a refund.
Requests about information held directly by Apple should also be addressed to Apple. Some transaction information may need to be retained for legal obligations or to establish purchase rights.
9. Minors and personal information
The game uses fictional characters; you do not need to use your real name or the names of people you know. Follow the age rating displayed on the App Store. If you are a parent or legal guardian and believe a minor has sent us personal information by mistake, contact us so we can review the request.
10. Changes to this policy
We may update this page when features or our practices change. The date at the top indicates the latest revision. Changes that require specific notice or consent will be handled accordingly.